Practice Administrator
Empowering communities through accessible, inclusive, and compassionate care.
At the Jane Pauley Community Health Center (JPCHC), every role is rooted in purpose. As a Federally Qualified Health Center (FQHC), we’re committed to providing high-quality, integrated care regardless of income or insurance status. Our mission-driven team supports underserved populations in Indiana, and we’re proud to create a welcoming, team-based environment where employees can grow and thrive.
Come be part of a team that is changing lives every day.
We are seeking an experienced Practice Manager to lead operations at our Shelbyville Health Center. This role is pivotal in ensuring that our centers run smoothly, staff are supported, and patients receive the highest standard of care.
As the primary point of contact, the Practice Manager will oversee clinical and clerical teams, coordinate communication between practices and administration, and actively drive operational excellence.
Job Responsibilities (include but are not limited to):
- Oversee the day-to-day operations of assigned health center locations
- Supervise, schedule, and support clinical and clerical staff to ensure efficient workflows
- Manage patient scheduling, fee collection, and administrative/financial data tracking
- Ensure compliance with health center policies, procedures, and quality standards
- Collaborate with Senior Leadership to achieve operational and budgetary goals
- Develop and implement policies and procedures to improve patient care and optimize resources
- Foster effective communication and feedback loops with staff to enhance performance and engagement
- Coordinate and participate in service activities to ensure continuous and optimal patient care
- Provide accurate data and reports to document health center operations and outcomes
Minimum Qualifications:
- Master’s degree in Healthcare Administration (preferred) OR
- Bachelor’s degree in Business, Management, or related healthcare field with 2+ years of concurrent management experience in an ambulatory/physician practice setting
- 6+ years of management experience in an ambulatory/physician practice setting may substitute for degree requirements
- MGMA Certification strongly preferred
- Proven ability to lead teams, manage operations, and drive process improvement in a healthcare environment
What We Offer:
- Highly competitive and comprehensive medical, dental, vision, benefit plans
- Generous paid time off, including vacation and sick time
- 401(k) with a 6% contribution
- Life and Disability insurance plan
Join a mission-driven organization where your work supports community wellness and expands equitable access to care. Apply now and help us continue making a difference one patient, one referral, one connection at a time.