Tell us about your needs, get scheduled.
Start here to get in touch with a member of our scheduling teams during our regular operating hours of Monday – Friday, 8:00a.m. – 5:00p.m. Eastern.
For our language interpreter helpline, call 844-266-5718.
Text "Care" to
463-209-8503
This is the easiest way to get in touch. We’ll text you back to set up, confirm and remind you of your appointment.
Call us at
844-MY-JPCHC
You can call our Call Center or any Practice Location directly to speak with the scheduling team.
Send an online
request
While a text message is the best and fastest way to reach us, you can also fill out this online form.
For emergencies, please dial 911.
For a mental health crisis or suicidal thoughts, dial 988 for the National Suicide Prevention Lifeline
Also, Community Hospital North Behavioral Health Pavilion is open 24/7:
Call 317-621-5700 or visit 7165 Clearvista Way, Indianapolis, IN 46256
What to expect before your appointment:
Please be sure to bring your latest insurance cards, a photo ID, list of your current medications and form of payment for your office co-pay (as applicable).
We’ll help you enroll in this free, online portal as the easiest way to talk to your doctor, request a refill, access records and more.
Frequently Asked Questions
We take Medicare, Medicaid and most commercial insurance. We are also here to support our uninsured patients.
You have the right to a Good Faith Estimate for non-emergency services scheduled. Be sure to request at least three business days before your appointment.
Send us a text, MyChart message or contact our billing directly at 317-934-0800 or billing@janepauleychc.org.
We take Medicare, Medicaid and most commercial insurance. We are also here to support our uninsured patients.
You can see photos and details for each of our Providers on the webpage for the Jane Pauley Practice Location where they see patients, or on the page for the Health Service offered. Find a Location or Service in the main menu above or search here.
Medicaid patients can arrange transport through your insurance at least
two days in advance of your appointment by calling 855-325-7586.
For Anthem HIP patients, see if options are included in your plan by calling: 844-772-6632.
For other patients, please visit your Practice Location webpage to see available public transportation options and ask us about a bus pass (if available) if you’re in need
If you’re not sure, please contact your insurance company directly to find out your office visit co-pay.
For self-pay, your initial visit fee is:
- $20 office fee for medical
- $30 office for dental
Then we have sliding fee scale discounts available to help with your costs, based on your income.
No problem. We ask you to pay an office visit fee and can then provide services on a sliding fee scale based on your income (learn more). If you aren’t working or don’t have income, simply bring your ID.
The initial self-pay office visit fee is:
- $20 office fee for medical
- $30 office for dental
Whether you’re a patient or not, you can schedule a FREE appointment with our Health & Outreach Advocates to help you enroll in most types of insurance. Includes temporary Presumptive Eligibility coverage, Hoosier Healthwise, Healthy Indiana Plan or other marketplace insurance.
Read more here or schedule a phone or in-person appointment today.
We offer individual consultations, assessments and counseling. Medication Management if offered at select Locations. To see all of our Behavioral Health Providers and services by Location, please click here.
Ready to receive high-quality healthcare?
Please complete the form and our scheduling team will contact you during regular business hours, Monday – Friday, 8 a.m.–5 p.m.
Feel free to also call us directly at 317-552-0773, as we may be able to connect faster.
ALREADY A PATIENT? Log in to MyChart to connect with your location directly.
