Welcome to Jane Pauley Community Health Center.
We're so glad you're here.
Community Health Network and Jane Pauley Community Health Center (JPCHC) have a long history of working better together to serve central Indiana patients. We’re thrilled to add your talent to the essential access to care we provide. And, offer you a place to find balance, be supported and change lives.
As a part of our collaborative local care teams, together, we can provide more accessible, compassionate, and equitable care.
Welcome to Jane Pauley Community Health Center. We're so glad you're here.
Community Health Network and Jane Pauley Community Health Center (JPCHC) have a long history of working better together to serve patients in central Indiana. We’re thrilled to add your talent to the essential access to care we provide while offering your next career home to find balance, be supported and change lives.
As a part of our collaborative local care teams, together, we can provide patients with more accessible, compassionate, and equitable care.
Welcome to Jane Pauley Community Health Center. We're so glad you're here.
Community Health Network and Jane Pauley Community Health Center (JPCHC) have a long history of working better together to serve patients in central Indiana. We’re thrilled to add your talent to the essential access to care we provide while offering your next career home to find balance, be supported and change lives.
As a part of our collaborative local care teams, together, we can provide patients with more accessible, compassionate, and equitable care.
A message from our Chief Executive Officer, Marc Hackett
I am so happy to welcome you to Jane Pauley Community Health Center! I know that change isn’t always easy, and that you’re probably wondering what it will be like to be part of our care team. Let me assure you that we are excited to work with you and make our partnership a rewarding and healthy experience for all of us.
You may or may not know that JPCHC was born under Community Health Network in 2009, also with support from the Community Health Network Foundation and Metropolitan School District of Warren Township, answering a need to support our underserved communities. When I became CEO of JPCHC, a non-profit Federally Qualified Health Center (FQHC), 12 years ago we had a single location at Post Road on the east side of Indianapolis. We partnered with Community Health Network from the very beginning, providing affordable primary care in the community and referring advanced care to our friends at Community.
Since then, both organizations have seen a lot of change. JPCHC went from one location serving 4,000 patients a year to an independent entity, now having 10 primary care locations, two dental clinics, and a pharmacy, with over 100,000 unique patient visits last year. We are also proud to have a free patient food pantry at all 10 locations as part of our many growing efforts to address whole-person health. Our family medicine, pediatric, behavioral health, OB/GYN, and dental services improve the lives of Hoosiers every day.
With this exciting expansion, and with your support, we are essentially doubling JPCHC’s footprint in our mission of ‘caring for our communities.’ There is much work to do from here as we plan and carry out our phased change-over. We ask for your patience, and in return, promise to communicate with you as swiftly and transparently as possible along the way.
Working at JPCHC, every day I am amazed by our caring and dedicated staff, and their commitment to the patient. I know you have that same passion for providing incredible care for patients, too. I can’t wait to see what we can do for our community together.
You’ll be hearing more from me very soon, but in the meantime… WELCOME!
Marc Hackett, CEO
A welcome from our executive team.
Watch a short video from us, welcoming you to the team.
What to know now:
Details of the transition
We know you will have a lot of questions. Our first priority with Community was informing you, impacted staff, of what’s ahead. From here we’ll be working as quickly as we can on the necessary HRSA government approvals underway and beginning HR reviews to connect with each individual as soon as we have initial plans in place.
Updates at a glance, as of May 3, 2024:
- WHEN: The first location to transition will be the Anderson pediatrics practice, completed by August 6, 2024. Next will be Washington Pavilion by October 1, 2024. There will be a moratorium on further transitions during the holiday months, allowing time to learn and adjust from the first two. The full transition will be complete by June 30, 2025.
- WHERE: JPCHC will be assuming operations of six Community Physician Network pediatric practices and one OB practice. These include two in Howard County, one in Johnson County, one in Madison County, and three on the east side of Indianapolis (see list below).
- WHY: These practices have unusually high patients who historically have had trouble connecting with health and social services. As a Federally Qualified Health Center, JPCHC has access to generous extra financial resources and support opportunities to help meet their needs.
- WHO: Current providers will remain Community employees (contracted to JPCHC). All other staff at these locations can continue their roles as JPCHC employees. There will be no disruption in care for patients at these sites. (More FAQs below.)
- HR Updates: Our teams will immediately begin working closely together on a staff transition plan for the coming months. This includes plans to do a compensation and benefits analysis for the best possible outcomes of all coming to JPCHC. (See current benefits below.)
Please continue to check back here as updates unfold.
As soon as our paperwork is filed and the announcements are made, we will work quickly to provide:
- An overview of JPCHC’s highly competitive benefits for your review
- Dedicated time with our HR and executive teams to discuss your role and address what your personal transition will look like
- Directives on where you can ask additional questions, based on your location and function
- Answers to more of your FAQs as we proceed
- Additional timeline updates for our plans as they directly impact your location and your role
Different name, same patient-first priority.
Making the move to JPCHC means that you will be able to continue the high-quality primary, behavioral health, pediatric, and OB/GYN care you provided with Community.
At JPCHC, your patients can also access:
- Equitable care, accepting commercially insured, Medicaid, Medicare, and uninsured patients
- Access to a no-cost patient food pantry, right at your clinical location
- Affordable prescription services (including specialty pharmacy) with pickup at your clinical location
- Low cost dental services at select locations
- Integrated care model with behavioral health, expanded to Community locations in time
- Similar community resource navigation and language services as Community
A passionate team
Hear first hand from our passionate team about why they love working at Jane Pauley Community Health Center and what our mission to support our underserved communities means to them.
Additional Resources
Transition Q&A
Howard County:
- Pediatrics, 3611 S. Reed Rd., Kokomo
- OB/GYN, 3510 S. Lafountain St., Kokomo
Madison County:
- Pediatrics, 1629 Medical Arts Blvd. Suite 200, Anderson
Johnson County:
- Pediatrics, Community Health Pavilion County Line, 333 E. County Line Road, Greenwood
Marion County:
- Pediatrics, Community Health Pavilion Washington, 7910 E. Washington St., Indianapolis
- Pediatrics, Community Health Pavilion East, 10122 E. 10th St., Indianapolis
The transition will start immediately with Anderson Pediatrics coming under JPCHC operation by August 6, 2024.
We will also begin serving Community pediatrics patients in select locations with Behavioral Health services as soon as possible. This will allow us to work out billing and records questions before transitioning patients fully.
Working closely with Community leadership and a dedicated transition team at JPCHC, official transitions will happen in a phased rollout, one location at a time after that.
The next location will be Washington Pavilion pediatrics, six weeks after Anderson (October 1, 2024) to allow time to learn and adjust between transitions.
The full transition of all locations will be complete within the first half of 2025.
Our pay schedule is every two weeks, on Friday. We are committed to ensuring there is no gap between your last Community and first JPCHC paychecks.
Direct deposit / ACH is available.
Yes. JPCHC has about 20% commercially insured patients currently. However, our primary population is Medicaid-insured patients, in accordance with our FQHC (federally qualified health center) status.
In the near-term, all of Community’s current leaders will be in place and working closely with the JPCHC team to map out this transition plan.
Then, following an HR audit and salary marketplace analysis, we will officially re-extend new offers of employment to support staff (Providers will remain Community employees) and continue any staffing from there.
The physicians at your location will stay the same, at their discretion. They will remain employed by Community and work in your JPCHC clinic as contractors. Therefore, physician turnover should be comparable to what it was before the transition.
