Optometric Technician

Jane Pauley Community Health Center | Eye Care Services

At Jane Pauley Community Health Center, we believe healthcare is about more than treating illness, it is about caring for the whole person. As a mission-driven Federally Qualified Health Center (FQHC), we provide comprehensive, compassionate, and accessible care to communities across Indiana.

We are seeking an Optometric Technician to join our care team; an ideal opportunity for a detail-oriented professional who thrives in a fast-paced clinical environment and is passionate about supporting patient care within a community-focused setting.

Why This Role Stands Out

• Direct impact on patient experience within a specialized eye care setting
• Opportunity to build skills across clinical testing, patient education, and optical services
• Work closely with optometrists in a team-based, patient-centered environment
• Exposure to both clinical and retail optical workflows
• Meaningful work supporting access to vision care in underserved communities

Position Overview

The Optometric Technician plays a critical role in supporting optometrists and ensuring efficient clinic operations; preparing patients for exams, performing diagnostic testing, and assisting with both clinical and optical services.This position supports the full patient experience, from intake through testing and eyewear services; contributing to accurate diagnoses, smooth patient flow, and high-quality care delivery.

What You’ll Do

Clinical Support & Diagnostic Testing

• Obtain patient history, perform visual acuity screening, and document patient concerns
• Conduct diagnostic testing including tonometry, retinal imaging, visual fields, and corneal topography
• Prepare patients for exams and assist optometrists with procedures
• Administer eye drops and medications as directed
• Clean, disinfect, and calibrate optometric equipment to maintain clinical standards

Patient Experience & Education

• Guide patients through exams and explain procedures to ensure comfort and understanding
• Provide education on eye health, contact lens use, and vision care
• Assist with contact lens fittings, including insertion, removal, and care instructions

Optical Services & Care Coordination

• Support frame and lens selection based on patient needs, insurance, and sliding fee scale guidelines
• Order, dispense, and manage eyewear inventory
• Verify insurance eligibility and benefits for exams and optical services
• Collect payments and support billing processes
• Assist with scheduling and patient flow to maintain provider productivity

Documentation & Compliance

• Complete accurate and timely documentation within the Electronic Health Record (EHR)
• Maintain compliance with HIPAA, OSHA, and organizational standards
• Ensure exam rooms and optical areas remain clean, stocked, and organized

What You Bring

Required

• Basic Life Support (BLS) certification (or ability to obtain within 90 days of hire)
• Strong interpersonal, communication, and customer service skills
• High attention to detail with strong organizational and multitasking abilities
• Comfort working in a fast-paced, team-based healthcare environment
• Basic computer proficiency and ability to learn EHR systems

Preferred

• Prior experience in an optometry or ophthalmology setting
• Knowledge of eye anatomy, vision testing procedures, and optical terminology
• Experience using optometric equipment and diagnostic tools
• Familiarity with insurance verification and optical sales processes

Join Us

If you are a detail-oriented professional who enjoys combining clinical support with patient interaction and thrives in a collaborative environment, we encourage you to apply and be part of a team making a difference every day.