Navigating your costs
Managing your healthcare costs can be overwhelming. Our billing department is available to answer questions and provide you with Good Faith Estimates to understand the cost of any medical services before you receive them, at your request.
Navigating your costs
Managing your healthcare costs can be overwhelming. Our billing department is available to answer questions and provide you with Good Faith Estimates to understand the cost of any medical services before you receive them, at your request.
Navigating your costs
Managing your healthcare costs can be overwhelming. Our billing department is available to answer questions and provide you with Good Faith Estimates to understand the cost of any medical services before you receive them, at your request.
Contact our billing team
Send an email: billing@janepauleychc.org
Call: 317-934-0800
Patients: Send a message in MyChart
Financial Aid Questions:
317-934-0779
Requesting a good faith estimate
For estimates, please contact your JPCHC Location or our billing department at least 10 days in advance of any appointment for services you’d like estimated. Estimates will be mailed to you and/or sent to your MyChart account.
You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.
Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services upon scheduling and upon request. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
Make sure your healthcare provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you have a right to dispute the bill. You may also start a dispute resolution process with the U.S. Department of Health and Human Services (HHS).
Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate or the dispute process visit www.cms.gov/nosurprises or call 1-877-696-6775.
